Frequently Asked Questions

Relibrain specializes in building AI agents, SaaS products, API services, and custom software solutions. We help businesses automate operations, improve customer experiences, and scale efficiently using cutting-edge AI and cloud technologies.

We work with a diverse range of clients, from small and medium-sized enterprises (SMEs) to larger corporations. Our clients span various industries including technology, retail, finance, and professional services, primarily in Vietnam and across Southeast Asia.

Getting started is easy. Simply book a free consultation through our website. During the call, we will discuss your business challenges, explore potential AI and automation solutions, and outline a roadmap tailored to your needs. There is no obligation, and you will walk away with actionable insights regardless of whether you decide to work with us.

Our process typically follows four stages: (1) Discovery, where we understand your business needs and define project scope; (2) Design, where we create architecture plans and prototypes; (3) Development, where we build and test the solution iteratively; and (4) Deployment, where we launch, monitor, and provide ongoing support. We practice agile development with regular check-ins and demos.

Project timelines vary based on complexity. A simple API integration might take 2-4 weeks, while a full custom AI agent solution could take 2-4 months. During our initial consultation, we provide a realistic timeline with clear milestones so you know exactly what to expect at each stage.

Our pricing depends on the scope and complexity of each project. We offer flexible pricing models including fixed-price projects, monthly retainers, and per-API-call pricing for our SaaS products. We provide a detailed quote after our initial consultation so there are no surprises. Book a free consultation to discuss your budget and requirements.

Yes, we offer ongoing support and maintenance packages for all our products and custom solutions. This includes bug fixes, performance monitoring, security updates, and feature enhancements. We also provide dedicated support channels and SLAs for enterprise clients.

Absolutely. We specialize in integrating AI capabilities into existing business systems. Whether you use Salesforce, SAP, custom ERPs, or other platforms, we can build AI agents and automation tools that work seamlessly with your current technology stack without requiring a complete overhaul.